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Speaking Your Mind in 101 Difficult Situations, by Don Gabor
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From telling a boss that a deadline is absurd to appropriately breaking off an engagement or informing a child that one of their friends is not welcome in the home, this straightforward approach illustrates how to prepare for difficult situations by developing listening and assertiveness skills and maintaining the composure to deliver tough messages tactfully. Through numerous sample scripted conversations that encompass a myriad of potentially awkward situations and hundreds of tips and skills, this handbook provides readers the confidence and the vocabulary to communicate in a respectful yet assertive manner.
- Sales Rank: #764715 in Books
- Brand: Brand: Conversation Arts Media
- Published on: 2006-04-01
- Released on: 2005-09-01
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x .47" w x 5.75" l, .61 pounds
- Binding: Paperback
- 240 pages
- Used Book in Good Condition
From Booklist
Gabor has composed books, audios, and a video on initiating conversations, talking with loved ones, and making new friends. Now he addresses 101 trying situations and delivers specific responses for the timid and the taciturn. His scenarios range from asking for a raise to canceling the wedding. The speaker's perspectives range from that of employee to supervisor, co-worker to co-worker, spouse to parent. Plenty of general advice on communication fills the early section; but readers will probably go straight to their current problem for specifics. A desk reference "Dear Abby." Denise Perry Donavin
Review
"A desk reference 'Dear Abby.'" —Booklist
About the Author
Don Gabor is the author of How to Start a Conversation and Make Friends, Talking with Confidence for the Painfully Shy, and Words That Win. A communications consultant, he helps people express their ideas, feelings, and goals at home, in the workplace, and in other social situations.
Most helpful customer reviews
2 of 3 people found the following review helpful.
So-so
By Donald F. Lessnau
While there were some helpful and interesting techniques sprinkled throughout the book, a lot
of the so-called non-confrontational ploys sounded like empty appeasements to folks who wouldn't
be interested or willing to hear another side.
I think Gabor got a little side-tracked and his "assertive" techniques lacked some aggressive boundary setting
principles. A lot of his assertive techniques amounted to little more than insincere and disingenuous
flattery to try and soften up the difficult person. And a real tough customer will see right through
that garbage immediately and chew you up before you get started.
Much better to stress stating personal opinions and boundaries rather than tossing up fluffy, phony
compliments that you both know you even remotely mean in the futile hope the other guy will somehow all of a sudden decide to be someone he's not and consider your feelings or ideas. Pretty naive.
Not bad but not exceptional.
2 of 2 people found the following review helpful.
This book had a few ideas and some good scenarios about what to look for -
By T. Jones
Anyone who goes to events and must "mix" will find this helpful, as well as for those who must facilitate meetings.
0 of 1 people found the following review helpful.
Speaking Your Mind in 101...
By AJ
This book is helpful. I want to be able to hold my own ground in my interactions without stepping on other people. This book gives helpful suggestions on how to do that... Great investment.
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